Privacy Policy

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This Privacy Policy (referred to as the "Policy") outlines our practices regarding the collection, use, disclosure, retention, and handling of your information across all Five Thousand Travel Agency services, encompassing the mobile app, the Five Thousand Travel Agency website, and other service channels like customer support or user research avenues (collectively termed the "Platforms"). To ensure relevance, we periodically review and update the Policy, with the latest version available on this platform.

The term 'personal data' is frequently used herein, denoting any information pertaining to you as an identifiable individual. This encompasses details like your name, contact information, trip itinerary, internet protocol ("IP") address, cookie strings or device IDs, and associated information stored with such identifiers, reflecting your usage patterns on our Platforms. "Personal information" is also inclusive within this term.

It's important to note that this Policy solely pertains to the collection and use of your information by Five Thousand Travel Agency and does not extend to other companies featuring their products and services on our Platforms, such as airlines, travel agents, hotels, car hire companies, activity providers, carbon offsetting providers, insurers, and travel compensation specialists (collectively referred to as "Travel Providers").

In instances where you make a booking or purchase through a Travel Provider, your information will be processed in accordance with their individual privacy notices and terms and conditions. For bookings or purchases made with a Travel Provider on the Five Thousand Travel Agency Platforms, we encourage you to access the linked documents available to review them before finalizing your transaction.

As our practices evolve, we will update this Policy periodically. Please check this page occasionally to review the current version. In the event of significant changes, we will provide notice or obtain consent as required by law.

All individuals opting to register on our website will gain access to seamless online transactions. You'll have the convenience of purchasing or booking the various services provided on the platform.

Upon registration, we will gather both personal and non-personal information from you. The personal data may encompass your name, email address, mailing address, telephone number, travel preferences, passport number, user name, and password. We collect information only as entered manually into our forms. This information may be stored in a cookie file on your hard drive, allowing our system to recognize you on subsequent visits. This facilitates saving your preferences and presenting a tailored website without requiring you to log in each time.

To enhance services and personalization, we may periodically acquire information about you from independent third-party sources, adding it to your registration details. Authorized personnel may also update your information based on communications received from you. If you reach our site through a partner's site and register with us, your registration information may be shared with the partner, adhering to our policy. However, we cannot govern how the partner utilizes this information.

When purchasing products or services for a third party, using your Member ID and password, we collect the third party's name, contact information, and other necessary details as required by the travel service provider(s). Our use of the collected personal information aims to enhance your experience on our website. Registration allows for personalization, automatic login, and tracking transaction history. Periodic contact may include news, important information, or feedback requests. You may opt-out of marketing communications at any time through

Disclosure of Your Personal Information:

Five Thousand Travels does not sell or rent personal information, except to partners as discussed in this policy. Aggregate information may be shared for marketing purposes, ensuring personal identification is not possible.

We share personally identifiable information with subsidiaries and sister companies globally, committed to providing comprehensive travel packages. Cooperation with third parties, like airlines, hotels, and insurance companies, is for specific services, with an agreement to use the data solely for providing those services. In compliance with applicable laws, information may also be provided to government agencies. Review and Update of Personal Information: You can review and update your personal information by visiting

Security Measures:

Five Thousand Travels has implemented security procedures, limiting access to personal information and employing processes like password hashing and login auditing to safeguard against unauthorized access.


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